Shipping policy

 

Thank you for choosing BeachFoxSwim, your trusted online store for women's swimwear. We are dedicated to ensuring a smooth and reliable shipping process for your orders. Please read our shipping policy below to familiarize yourself with our order processing, shipping methods, and customer support details.

Order Processing:

1. We aim to process all orders promptly within 72 hours (excluding weekends and public holidays). However, please note that order processing times may vary depending on the current order volume. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Methods:

2. All orders placed with BeachFoxSwim will be shipped using Royal Mail's Tracked & Signed service. This ensures the safe and secure delivery of your package.

Tracking Information:

3. Once your order has been shipped, we will send you a shipment confirmation email. This email will include a tracking number provided by Royal Mail. To track your order, please visit Royal Mail's tracking page here.

Customer Support:

4. At BeachFoxSwim, we are committed to your satisfaction. If, for any reason, your order takes more than 7 working days (after the shipment date) to arrive, please contact our support team for assistance. We will promptly investigate the issue and provide you with a resolution.

5. To contact our support team regarding shipping inquiries, please send an email to info@beachfoxswim.com. When reaching out to us, kindly include your order number and any relevant details to help us assist you effectively. Our support team will respond to your query within 24-48 hours, excluding weekends and public holidays.

Note:

- Please ensure that you provide accurate shipping information during checkout. BeachFoxSwim will not be held responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.

- International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and may vary based on the country's regulations.

- BeachFoxSwim reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately and will be reflected on our website.

If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact us. We appreciate your support and hope you enjoy your shopping experience with BeachFoxSwim!